Help for shops, barbers and clients using Papos.
Step-by-step articles by topic, with search.
Ask other owners and barbers, and read news from the Papos team.
Open a support ticket or start a live chat with the Papos team.
Guides on pricing, the free trial, data transfer and Sunny.
Most answers are in the Papos help center. Signed in to the client portal? Open a ticket there and follow every reply, or chat with the team live.
Phone: (833) 331-1287, English or Spanish. Email: legal@topospos.com. We answer within one business day, and the same business day when a shop cannot check out or take bookings.
For a question about an appointment, a charge, points or a membership, contact the shop you booked with or call us. To delete your account and its data, email legal@topospos.com from the email on your account, or call us, and we will confirm when it is done.
Forgot your PIN? A manager can reset it under Team in the register. For clock-in, pay or schedule questions, ask your shop manager first, then call us.
For setup, data moves, payroll exports or billing, call or email us. Want a demo? Book one here. Pricing and the 30-day free trial are on the pricing page.