How it works
Sunny AI

Sunny answers your shop phone. Day and night.

Sunny is the AI built into Papos and the foundation the rest of the system works with. It answers your line in English or Spanish, books, moves and cancels on your live calendar, and hands the call to your team when a person is better.

What you get

What it does today.

Live today unless it says Coming or Rolling out. Those arrive at no extra cost.

  • Answers your shop line day and night, in English or SpanishLive
  • Books on the live calendar while the caller is on the lineLive
  • Moves an appointment to a new day, time or barber, and the old slot opens back upLive
  • Cancels on the call and frees the chair for someone elseLive
  • Remembers returning clients by their number and greets them by nameLive
  • Watch every call live: the words, the actions and the calendarLive
  • Take over any call from the dashboard in one tap, or let Sunny hand it to your teamLive
  • Confirms the booking with the client's card on fileRolling out
  • Website chat that answers questions about your shop. Booking by chat is not built yet.
  • Follow-ups, like a rebooking nudge when a client is dueComing
How it works

Four steps, start to finish.

Answers

Picks up your shop line in English or Spanish, day and night.

Knows the caller

Finds returning clients by caller ID and greets them by name.

Checks the live calendar

Finds the barber and the time that fit, on the same book your register uses.

Does the job

Books, moves or cancels while the caller is on the line, and you can watch it happen.

The AI foundation

Why Sunny is the base, not an add-on.

Most AI receptionists sit outside the shop system and text the caller a link. Sunny works inside Papos, on the same calendar, client list and shop settings as the register, booking and the barber app. What Sunny books is exactly what your team and your client see.

Plans

Which plans include it.

On every plan

Sunny is included on Solo, Shop, Brand and Enterprise with 300 call minutes a month per shop. Extra minutes are billed at cost.

Recorded, with notice

Calls are recorded, and callers are told at the start of the call. Phone tools and recordings sit behind your secure Papos sign-in.

Questions

Sunny AI, straight.

Does Sunny really book, or just send a link?

It books on the call, on your live calendar, while the caller is still on the line.

Which languages does Sunny speak?

English or Spanish.

What if a caller wants a person?

Sunny hands the call to your team, and you can take over any call from the dashboard in one tap.

How many minutes are included?

300 call minutes a month per shop on every plan. Extra minutes are billed at cost.

Can Sunny book from my website chat?

Not yet. On your website Sunny answers questions; clients book on your booking page.

Try it in your own shop.

30 days free. Nothing charged today. A real person sets you up.