Delete your data

If you messaged a shop on Instagram or Facebook

Shops that use Papos can answer their Instagram and Facebook messages in Papos. To delete the messages you sent to a shop, your name, username and profile photo, and any replies kept in that shop's Papos inbox:

1. Email legal@pa-pos.com or call (833) 331-1287.
2. Tell us your Instagram username or your name on Facebook, and the shop you messaged.
3. We delete it within 30 days and email you when it is done.

Messages also stay in your own Instagram or Facebook app until you delete them there. Papos cannot change what Meta keeps.

If you run a shop

To stop Papos from receiving your messages, remove Papos from your Meta business settings, or ask us at legal@pa-pos.com and we disconnect it the same day. To delete the messages already in your Papos inbox, email legal@pa-pos.com from the owner's email. We delete them within 30 days and confirm by email.

If you have a Papos account

To delete a booking or team account, email legal@pa-pos.com or call (833) 331-1287. We remove the account's personal information within 30 days, except records we must keep by law, such as payment and tax records.

More

Our privacy policy explains what we collect and why.